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RETURN POLICY

 

NOTE: ALL RETURNS ARE CAREFULLY INSPECTED UPON RECEIPT

All returned packages will be thoroughly inspected, and a determination will be made if eligibility requirements are met for credit or exchange. Please be sure to follow these guidelines to avoid any delay or denial of processing your return. Returns processing may take up to 10 business days from the time your return is received.


Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 30 days of original invoice date. Shady Day shall have sole discretion as to the credit method. We may issue a credit, ship a replacement product, or exchange for the same item. In order to receive full credit, your purchase must be returned with shipping pre-paid. All items must be in "as-new" condition and in their original packaging.  Any discrepancies could result in a delay or partial forfeiture of your credit. Before returning any item, please call our Customer Service Department at 1-87-SHADYDAY.